Our Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns of any items that are in new and unused condition, with original tags and packaging, within 30 days of the purchase date.

To initiate a return, please email customer service at info@advofchichi.com for return instructions.

Refunds will be issued to the original payment method used for the purchase. We will process your refund within 7-10 business days of receipt of the returned item(s). Shipping and handling charges are non-refundable.

Please note that we cannot accept returns or exchanges of final sale items, items marked as "non-returnable" on their product page, or items that have been damaged or modified by the customer.

We thank you for your business and hope to serve you in the future!

-The Chinchilla Team